Privacy notice
I’m here to help you be the best you you can be - and that’s basically why I collect and use information about you! Below is a bit more information about the different ways I use the information you provide me with or might be collected from you when you visit my website. Remember, this is all about you, so if you are not happy with any use of your information, or want me use your information in a different way, let me know.
How I use your information
I use the information you provide me with to:
Provide you with personal training and support
I will ask you questions about your lifestyle, your fitness and your goals (as well as info about how to get in touch with you!) so I can plan a session that’s bespoke to you. This enables me to meet your needs and support you in your fitness journey. All this information and other information you provide me with as we train together will be stored in a secure location only my business partner and I can access, but I will make a copy available for you to see securely on my website. Information you provide for this purpose will be kept for as long as we work together, after which it will be deleted.
Involve you in my group support sessions
As well as one-to-one support, you will be invited to join my group support sessions on WhatsApp and Zoom. Participation is completely voluntary, and I will ask you before adding you to any group sessions. Lots of my clients benefit from interacting with others and hearing about others journeys and motivations but feel free to say at any point if this is not for you and I stop including you in these opportunities.
Make you aware of any special offers or opportunities I am promoting
Sometimes I might reach out to you and let you know of any special offers or opportunities I am running that I think you would be interested in. If you don’t want to receive this at any point let me know and I will make sure you don’t receive them any more. Agreeing to receive marketing messages from me is completely separate to our training, so don’t worry that saying no to these messages will affect our training together.
To ensure my website is operating effectively and understand what people are interested in
This websites uses Google Analytics and cookies placed by SquareSpace (the website hostsite) to help me understand what you and other users are interested in on my website. By knowing how visitors interact with my website and what pages they view, this helps me make sure my site is working properly and also find out what is of particular interest for my clients! The information I receive from the cookies is not of a personal nature – I can’t identify from their reports what webpage you viewed at 9pm on Saturday 30 May 2020 (nor do I want to!). However, if you are not happy with cookies being placed on your computer and the information they generate being used, you can turn them off. If you are not sure on how to do this, or what to learn more about cookies, see www.aboutcookies.org.
Squarespace independently also use information from cookies placed on this website to help them maintain and improve their website provision, as well as stability, security, functionality, performance and advertising purposes. For more information about the cookies Squarespace uses, please see this webpage. Squarespace does not access or use any of the other information about you hosted on the website for any purpose.
Some of the technology products and communication tools I use to store your information and communicate with you through requires information to be processed on servers that are based outside the UK. When selecting products to use I have made sure that all of them encrypt information and have decent security standards. I won’t use any product to process your information I’m not happy holding my own.
Your Rights
I promise you that I will:
Respect your personal information and not use it for a purpose I have not previously explained to you about
Respond to any requests you have about what personal information of yours I hold and how I am using it
Respect your requests for how your information is used
Not keep it for longer than I need to, nor share it with people I do not need to share it with
You also have the right to complain to the data protection regulator, the Information Commissioner’s Office if you are not happy about how I am using your information. But please talk to me first as I am sure we can resolve your concern 😊